Sunday 23 March 2014

11 things you shouldn't say as a leader

1. I'm the Boss!

No one wants to work for an

organization that doesn't respect their

commitment level or humanity. If your

co-workers wanted to take orders, they

would have joined the army. Unless

you are the military, avoid pulling rank.

Every decision is a dialogue. Even if you

do have the final say and aren't in full

agreement (which is probable), don't

make "I'm the boss" the ultimate

reason for any decision.

I think that the Game of Thrones

character, Tywin Lannister, said it best

when he said, "Any man who must say,

I am the king, is no true king."

Likewise, anyone who has to say "I am

the boss" is no true boss.

2. I'm Too Busy

This statement is abrupt and shows a

lack of empathy to the needs of your

staff. It also makes your employees feel

that what they are doing is not that

important. Instead of telling them

you're too busy, try asking them to

come back at a specific time when you

do have availability. This gives them

confidence that they have your ear,

your respect, and your sincere care

about the work they are doing.

3. What's Wrong With You?

It's easy to get frustrated when your

staff does something incorrectly but

this question goes right to the heart of

their competences. It not only assumes

that they have a fundamental flaw but

it conveys that you've lost all trust in

their abilities. It will only tilt them

down slope.

4. You're the Only One Having a

Problem

This will only isolate your employees. It

will break your staff down and make

them feel alone. I believe that a

majority of the time, if you were to

google a question or problem, you will

find many others have similar issues

and concerns, and are truly seeking an

answer.

5. I Don't Care About That

You need to care about every aspect of

your business – small or large. If you let

you staff know that you don't care

about something, why should they?

Treat every aspect of your business the

same and your staff will have more

pride in their work.

6. Don't Argue With Me

No boss should dissuade their staff

from arguing or disagreeing with them.

Sometimes you may be wrong, and it's

important to get that insight from your

staff. Hearing their thoughts and ideas

is crucial to building a business.

7. We've Always Done it This Way

Just because something has always

been done a certain way for months or

years doesn't mean that it's the best

way to approach a problem. Empower

your staff to think of new solutions.

Openness breeds creativity, which in

turn breeds innovation. And startups

need all the innovation they can get,

regardless of whether it comes from the CEO or an intern.

8. Just Let Me Do It

You can’t grow your company by doing

everything yourself. If you feel you

have to step in every time things get

hard, your staff will never learn to be

self-sufficient. Give everyone a chance

to succeed and encourage

management to do the same. You will

build a stronger company.

9. This is MY Company(team,group)

That may very well be true on paper,

but you won't be much of a leader if

you don't have any willing "followers.

You don’t have to rub it on people’s

faces that you own a company. Your

followers will be demoralized having

you remind them of how their livelihood

is dependent on your company.

10. It's Your Problem

Maintaining an attitude of shared

responsibilities with your employees is

important in order to create the best

experience and generate the best work.

If an employee knows you feel

personally involved in all tasks, they

view their own work as being a valued

part of a larger effort.

11. I Don't Care What You Think

This sentence can end in many

different ways. It could be "I don't care

what you think," or "I don't care if

that's what XX does." Regardless of

how the sentence ends, "I don't care" is

a phrase that shuts down

conversations rather than encouraging

dialogue. It suggests you aren't open to

considering others or their ideas.

Exercising your role of power

unnecessarily leads to a negative

workplace.

Source: nairalan

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